Terms of Service

Effective date: April 24, 2026  ·  Last updated: April 24, 2026

1. Acceptance

By creating an account or using BookInk ("the Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service.

These terms apply to both artists (account holders) and clients (end-users who interact via the booking chat).

2. What BookInk Does

BookInk provides tattoo artists with:

• An AI-powered chat agent that qualifies client tattoo requests 24/7
• A booking dashboard to review requests, send quotes, and manage appointments
• Deposit collection and payment processing via Stripe
• Optional Google Calendar synchronization for confirmed bookings

BookInk is a tool, not a party to the tattoo service contract. All agreements regarding the tattoo session (price, design, timing, cancellation conditions) are between the artist and the client.

3. Artist Accounts

To use BookInk as an artist you must:

• Be at least 18 years old
• Provide accurate account information and keep it up to date
• Be the legitimate owner or authorized representative of the studio you register
• Complete Stripe's identity verification to receive payouts

You are responsible for all activity that occurs under your account. Do not share your credentials.

4. Payments and Commission

BookInk charges a 15% commission on the deposit collected at the time of booking. This fee is deducted automatically before the remainder is transferred to your connected bank account.

• Deposits are collected by BookInk on your behalf and paid out daily via Stripe
• The remaining balance (after deposit) is collected by you directly at the studio
• Stripe's standard processing fees apply and are separate from the BookInk commission
• Refunds for cancelled bookings are handled according to the cancellation policy you configure in your dashboard

5. Google Calendar Integration

Connecting your Google Calendar is optional. When connected:

• BookInk creates, updates, and deletes calendar events when bookings are confirmed, rescheduled, or cancelled
• We read your existing calendar only to check for conflicting time slots
• We do not access any Google service other than Calendar (no Gmail, Drive, Contacts, etc.)
• You can disconnect at any time from your dashboard, which immediately revokes access

6. Prohibited Uses

You agree not to use BookInk to:

• Book or facilitate illegal tattooing (e.g., tattooing minors without legal consent)
• Submit false, fraudulent, or misleading booking requests
• Attempt to circumvent payment processing or reverse charges fraudulently
• Scrape, reverse-engineer, or abuse the platform's API or AI systems
• Upload content that is illegal, defamatory, or infringes third-party intellectual property
• Impersonate another person or entity

We reserve the right to suspend or terminate accounts that violate these terms without notice.

7. AI-Generated Content

BookInk's AI agent responds to client inquiries on your behalf. You acknowledge that:

• AI responses are generated automatically and may not always perfectly reflect your preferences
• You should review your AI configuration (system prompt, responses) regularly
• BookInk is not liable for bookings that result from AI responses you have not reviewed or corrected

8. Intellectual Property

You retain all rights to your content (artist portfolio, tattoo designs, photos). By uploading content to BookInk, you grant us a limited license to display it within the platform for the purpose of operating the Service.

The BookInk platform, logo, and software are owned by Polsia. You may not copy, distribute, or create derivative works without written permission.

9. Limitation of Liability

BookInk is provided "as is." To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages arising from use of the Service
• Our total liability to you in any 12-month period shall not exceed the fees you paid to BookInk in that period
• We are not responsible for the quality, safety, or legality of tattoo services performed by artists on the platform

10. Service Availability

We aim for high availability but do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or security reasons. We will make reasonable efforts to provide advance notice for planned downtime.

11. Termination

You may close your account at any time by contacting hello@bookink.ink. We may suspend or terminate your account for violations of these terms. Upon termination, your access is revoked and data is retained per our Privacy Policy.

12. Governing Law

These terms are governed by the laws of France. Any disputes shall be resolved in the courts of Paris, France, unless otherwise required by applicable consumer protection law in your country.

13. Changes to These Terms

We may update these terms to reflect product changes or legal requirements. We will notify registered artists by email of material changes at least 14 days before they take effect. Continued use after that date constitutes acceptance.

14. Contact

Questions? Write to us at hello@bookink.ink.